Welcome to Kh.Walid Customs & Logistics (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (khwalid.com) and use our logistics, transit, and customs clearance services.
1. Information We Collect We may collect personal and business information when you interact with our website, request a quote, or contact our team. This information may include:
- Contact Information: Name, email address, phone number, and company name.
- Shipping & Logistics Data: Cargo details, destination, origin, and relevant commercial documentation needed for customs clearance.
- Website Usage Data: Non-identifiable data such as browser type, IP address, and pages visited, which helps us improve our website experience.
2. How We Use Your Information We use the collected data for the following business purposes:
- To provide, manage, and track your shipping and customs clearance requests.
- To respond to your inquiries and provide customer support.
- To send administrative updates regarding your shipments or our services.
- To comply with international and local customs laws and legal obligations.
3. Information Sharing and Disclosure We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted partners—such as shipping lines, freight carriers, and governmental customs authorities—strictly for the purpose of executing your logistics operations and fulfilling legal requirements.
4. Data Security We implement industry-standard security measures to protect your personal and commercial data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission over the internet is 100% secure.
5. Your Rights You have the right to request access to the personal data we hold about you, and to ask that your personal information be corrected, updated, or deleted.
6. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us